Case Study

Case Study

Bright Technical and Vocational Institute

PROJECT INITIATION PHASE

- The kick-off meeting between Bright Ins. and Data Quest was held to initiate the ISO consulting and certification process. The meeting covered project objectives, scope, and expectations, setting the stage for a structured and effective consulting engagement.

- Data Quest began the process with thorough data gathering through meetings, gap analysis, and questionnaires. This initial phase aimed to identify current practices, pinpoint areas for improvement, and understand the specific needs of Bright Ins. in relation to ISO certification.

- We conducted walkthrough sessions for the client to familiarize them with ISO standards, the certification body, accreditation body, IAF, traceability, and other related concepts, ensuring they had a comprehensive understanding of the entire certification process.

COACHING PHASE

During the coaching phase, we trained Bright Ins. employees on ISO 9001 implementation, using examples relevant to their specific scope and sector to enhance understanding. This preparation was crucial for equipping Bright Ins. employees for the management system implementation phase.

DOCUMENTATION PHASE

During the documentation phase, Data Quest's qualified consultants held multiple meetings with the client to ensure smooth progress and establish a management system within their organization. We covered all necessary ISO 9001 documents to facilitate comprehensive compliance.

IMPLEMENTATION PHASE

- Data Quest conducted numerous site visits to ensure smooth implementation of the Quality Management System (QMS) across various departments, providing direct support and alignment with ISO 9001 standards.

- Policy and Procedure Implementation: In collaboration with department heads and managers, we implemented relevant policies and procedures tailored to each department's needs, ensuring consistency and compliance.

- Internal Audit: A comprehensive internal audit was conducted to identify gaps and areas for improvement, preparing the organization for the external audit.

- Corrective Actions and Non-Conformities: We addressed all non-conformities and implemented corrective actions, ensuring full compliance with ISO 9001 requirements.

- Preparation for External Audit: Final checks were performed to ensure all processes were ready for a successful external audit and certification.

Statistics & Overview

CLIENT

Bright Technical and Vocational Institute

SERVICE

ISO 9001:2015 Consulting & Coaching

LOCATION

Sulaymaniyah, Iraq

DURATION

3 Months

NO. OF TRAINEES

-

COMPANY OVERVIEW

Data Quest is your trusted partner in institutionalizing business excellence nationwide in Iraq!

At Data Quest, we help SMEs achieve institutionalization with customized business consultancy, soft skills and HSE training, ISO certification, and financial management. Our certified trainers and accredited ISO standards ensure top-notch services. We also provide financial advisory to enhance business decisions and financial potential. Transform your business into a compliant and efficient entity with us. Contact us today!

 

Contact

+9647714490006

Bakhtiari,
Behind IKEA Furniture
Store,46001 As Sulaymaniyah, Iraq

With over a decade of experience serving clients in Iraq, we have established a proven track record of success. Our staff consists of a blend of local and international trainers and consultants, providing us with a comprehensive understanding of the market.